Follow this link to the JSCC Help Desk which includes a Knowledge Base with answers to your most common issues as well as a Ticketing System to request help.
Email is Jefferson State’s official means of communicating with students. Each JSCC student has a Jefferson State email account. Students can access their JSCC email 24 hours a day, 7 days a week from any Internet connection by clicking the “My JSCC” link on the Jefferson State home page. Students are responsible for checking their Jefferson State email on a regular basis and for deleting out-dated emails so that the email account does not fill up (over-quota) thus preventing new mail from being delivered.
Email access helps faculty and staff be more effective in performing their work-related duties and helps students in achieving their educational goals. The goal of the college email system is to facilitate faster and more efficient communications both internally and externally.