Welcome to the JSCC Libraries' help desk. Hopefully, you will find the answers to your questions in these pages. If you need further assistance, we have many options for requesting help; simply select your preferred method.
Jefferson LRC: 205.856.8524
Shelby Campus LRC: 205.983.5930
St. Clair Campus LRC: 205.812.2735
Chilton Campus LRC: 205.280.8213
If you have registered for an account on any of the PrepStep Centers and receive an error code or message while attempting to login with the username/password combination you created, we recommend the following:
Clearing your history and trying again usually allows access. If you continue to have problems, contact the library via the chat option on the right or through any of the options found on the library's website.
Note: You must access PrepStep from the library's website. You cannot bookmark the link or copy/paste the link into your browser. PrepStep must be accessed from one of the many links available on the library website; otherwise, you will not be able to access the resource.